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Frequently Asked Questions
What are the main products included in the system?
The system includes high-efficiency solar panels, on-grid/off-grid hybrid inverters, lithium energy storage batteries (rack or wall-mounted), and all necessary mounting hardware.
How long does the delivery take?
Generally, the delivery time is within 15 days, although this may vary slightly depending on the specific product configurations.
What is the lifespan of the solar system?
The complete solar power generation system is designed for a lifespan of 25 years, with the lithium batteries supporting over 6000 cycles.
Can the system be used in remote areas?
Yes, the system is ideal for off-grid living and remote locations as it operates independently from the public grid.
Is the system weather-resistant?
Absolutely. The mounting brackets have a wind resistance grade of Level 12, and the key components like inverters and batteries are IP65 rated for protection.
Do you offer remote monitoring?
Yes, an optional remote monitoring module is available, allowing you to view power generation and battery status via mobile phone or computer.