Frequently Asked Questions
Are you a manufacturer or trading company?
We are a specialized manufacturer of water pumps. All our products have obtained the CE certificate for quality assurance.
What material is used for the pump construction?
The pump outlet, body, casing, and screws are all made of high-quality Stainless Steel 304. The motor uses 100% copper wiring and NSK bearings.
How much more efficient is the permanent magnet motor?
Compared to traditional alternating current machines, our brushless DC permanent magnet motor improves efficiency by approximately 25%.
Can I get samples before placing a bulk order?
Yes, we accept sample orders. Please note that sample orders are paid, and they can typically be sent within 3-5 days.
What is the standard delivery time?
Sample orders are dispatched within 3-5 days. Batch orders are typically shipped within 5-15 days after order confirmation.
Is the solar panel included in the finished product?
Solar panels are an optional accessory. The standard kit includes the pump, MPPT controller, sensors, cables, and installation manual.