Frequently Asked Questions
Q1: What is the typical warranty period for this system?
The standard quality warranty is 12 months. During this period, replacement parts are provided free of charge. Some components like solar panels and batteries may offer extended performance warranties.
Q2: Can the system be customized for specific power needs?
Yes, we provide OEM and ODM services. The system can be configured with different capacities (3kW, 5kW, 10kW) and battery types to meet your specific application requirements.
Q3: What is the expected delivery time for an order?
For standard configurations, delivery is typically within 5 to 15 days following the receipt of advanced payment, depending on the order volume.
Q4: Is there a minimum order requirement?
We support small-scale projects and trials, with a minimum order quantity starting from just 1 piece.
Q5: Which battery types are most compatible with the hybrid inverter?
The system is highly versatile, supporting Lithium-Ion (LiFePO4), Gel, and Sealed Lead Acid batteries. The Lithium options include integrated BMS for superior cycle life.
Q6: How can I monitor the performance of my solar system?
The system features an integrated LCD colourful display. Additionally, you can opt for WIFI or GPRS modules to monitor real-time data via a smartphone or computer.
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